These Terms and Conditions apply to your access to and use of merelva.com, including purchases and interactions with our online store.

By using the site or completing an order, you acknowledge that you have reviewed and agree to the terms applicable to your interaction.

Separate policies, including our Shipping Policy, Return & Refund Policy, Privacy Policy and Payment & Security information, may also apply.

You may use merelva.com for lawful personal and shopping-related purposes.

You must not use the website in a way that damages, disables, disrupts or interferes with the site, its systems or other users.

We aim to present product descriptions, specifications, images and other store information as clearly as reasonably possible.

Product appearance may vary slightly due to photography, screen settings, materials, manufacturing variation or other practical factors.

Product availability and information may change from time to time.

Submitting an order does not necessarily mean that the order has been finally accepted or fulfilled.

Orders may be reviewed for availability, payment, address information, suspected misuse, pricing issues or other operational reasons.

Where reasonably necessary, an order may be declined, limited or cancelled.

Prices, promotions, product availability and other store information may change without prior notice.

The amount shown during checkout is the relevant amount for the order at that time, subject to any correction of obvious errors or circumstances requiring review.

Available payment methods are displayed during checkout.

Payment providers or checkout services may perform authorization, verification or transaction checks.

You are responsible for providing accurate payment and billing information when completing a purchase.

Shipping methods, costs, tracking and delivery estimates may vary by destination, order and carrier.

Delivery estimates are estimates unless expressly stated otherwise.

Customers are responsible for reviewing shipping information provided during checkout.

Return, exchange and refund requests are subject to the applicable Return & Refund Policy and customer-support review.

Customers should contact merelva™ customer support before sending merchandise back.

The registered business address is not automatically the return warehouse address.

If you need to request an address change, order modification or cancellation, contact customer support as soon as possible.

Changes cannot be guaranteed after an order enters processing, packing, fulfillment or shipping.

Website content, including brand names, logos, written content, graphics, layouts, product imagery and other original materials, may be protected by applicable intellectual-property rights.

Website content may not be copied, reproduced, republished or commercially used without appropriate permission where such permission is required.

If you submit reviews, photographs, comments, support materials or other content, you are responsible for ensuring that you have the right to provide that content.

Submitted content must not be unlawful, misleading, abusive or infringe the rights of others.

You must not use merelva.com for unlawful, fraudulent or abusive purposes.

• Attempting unauthorized access to website systems.
• Introducing malicious code or harmful software.
• Interfering with website security or normal operation.
• Misusing promotions, checkout or payment systems.
• Impersonating another person or providing intentionally false information.
• Using website content in a way that unlawfully infringes another party’s rights.

The store may rely on or interact with independent third-party services, including services related to payments, shipping, ecommerce, analytics or other store operations.

Third-party services may operate under their own terms, policies and practices.

Information associated with your use of merelva.com may be handled as described in our Privacy Policy.

By using the store, you acknowledge that information may be processed as reasonably necessary for orders, payments, shipping, customer support and other store operations.

We may update, modify, suspend or discontinue parts of the website, product selection or store functionality when reasonably necessary.

Website availability may also be affected by maintenance, technical issues or services outside our direct control.

We aim to keep store content accurate and useful, but website content may occasionally contain errors, omissions or outdated information.

To the extent permitted under applicable requirements, the website and store services are provided without guarantees beyond those expressly stated in applicable store policies or required by law.

To the extent permitted under applicable law, responsibility for claims connected to use of the website or store services may be subject to legal limitations.

Nothing in these Terms is intended to exclude or limit rights that cannot lawfully be excluded or limited.

To the extent permitted by applicable law, you may be responsible for losses, claims or expenses resulting from unlawful misuse of the website, violation of these Terms or infringement of another party’s rights.

These Terms and Conditions may be updated from time to time to reflect changes in store operations, policies, services or applicable requirements.

The current version may be posted on this page together with an updated “Last Updated” date.

If you have questions about these Terms and Conditions or an order placed through merelva.com, contact customer support.

Email: service@merelva.com

Phone: +86 131-3813-4210

Customer Service Hours: 8:00 AM – 10:00 PM